Installing Splashtop SOS On Your Mac Guide

• Splashtop

System Requirements

Before allowing Splashtop SOS to work on your Mac, ensure that your system meets the following requirements:

- macOS version: Ensure you are running a compatible version of macOS.

- Splashtop SOS app: Download the latest version of the Splashtop SOS application.

Installation Steps

1. Download Splashtop SOS

- Visit the official Splashtop website to download the SOS application.

2. Open the Application

- Once downloaded, locate the Splashtop SOS app in your Downloads folder and double-click to open it.

3. Grant Permissions

- macOS may prompt you to grant permissions for the application to function properly. Follow these steps:

- Go to System Preferences > Security & Privacy.

- Click on the Privacy tab.

- Select Screen Recording from the left sidebar.

- Check the box next to the Splashtop app.

4. Allow Accessibility Access

- In the same Privacy settings, select Accessibility.

- Ensure Splashtop SOS is checked to allow control of your Mac.

5. Network Settings

- Check your firewall or network settings to ensure that they allow Splashtop SOS to connect to the internet.

Testing the Connection

- After completing the installation and granting permissions, initiate a connection to test if everything is working correctly.

- Have the remote user open the Splashtop SOS app and provide you with the session code.

Troubleshooting Tips

- If you encounter issues, consider the following:

- Restart your Mac after changing settings.

- Ensure that both the host and remote devices are running the latest version of the application.

- Check your internet connection for any disruptions.

By following these steps, you should be able to successfully allow Splashtop SOS to work on your Mac.