Open a Shared or Delegated Mailbox- Outlook MAC

Accessing a Shared or Delegated Mailbox in Outlook for Mac

To open a shared or delegated mailbox in Outlook for Mac, follow these steps:

Step 1: Open Outlook

1. Launch the Outlook application on your Mac.

Step 2: Navigate to Your Account

1. In the top menu bar, click on "Outlook."

2. Select "Preferences" from the dropdown menu.

Step 3: Add the Shared Mailbox

1. In the Preferences window, click on "Accounts."

2. Select your email account from the list on the left.

3. Click on the "Advanced" button.

Step 4: Configure Shared Mailbox Settings

1. In the Advanced settings, go to the "Delegates" tab.

2. Under the "People I am a delegate for" section, click on the "+" button.

3. Type the name or email address of the shared mailbox.

4. Select the mailbox from the list and click "Add."

Step 5: Access the Mailbox

1. Close the Preferences window.

2. In the left navigation pane, you should now see the shared or delegated mailbox listed.

3. Click on the mailbox to expand and view its folders and emails.

Tips

- Make sure you have the necessary permissions to access the shared mailbox. 

- If you cannot find the mailbox, check with your IT administrator to ensure that you have been granted access. 

By following these steps, you can easily access and manage emails from a shared or delegated mailbox in Outlook for Mac.

Alternatively, you can also go to File > Open > Shared Mailbox, to open a shared or delegated mailbox.